Table of Contents
Troubleshooting on the NI myRIO
This page troubleshoots some potential issues regarding successfully running a LabVIEW RCP VI on the NI myRIO device. Please review the following troubleshooting items about the Windows and myRIO system configurations before contacting Quanser's technical support, which is detailed on the Technical Support help page.
This page describes and troubleshoots the following system configuration issues:
If the NI myRIO Does Not Appear in the Measurement & Automation Explorer (MAX) Window
This issue manifests itself if the NI myRIO
does not appear in the Measurement & Automation Explorer
(a.k.a., MAX
) window, under the
Remote Systems
category, as illustrated below.
To correct this issue:
Once this issue is resolved, the NI myRIO should properly appear in the Measurement & Automation Explorer
window, under the
Remote Systems
category, as illustrated below.
If the myRIO 'hil.*' Shared Library Failed to Load: RCP Toolkit Not Installed on myRIO
This issue manifests itself during the process of compiling and deploying a RCP Toolkit VI to the NI myRIO device,
by some shared libraries, like the 'hil.*'
, failing to load, as illustrated below.
To correct this issue:
Quanser Rapid Control Prototyping Toolkit for myRIO
is installed on the NI myRIO device,
as specified on the System Requirements
and described on the Installing RCP on the NI myRIO pages.
If the 'Quanser RCP Toolkit for myRIO' Feature Does Not Appear in the MAX Install List: RCP-Unsupported Real-Time Controller
This issue happens during the process of installing the Quanser Rapid Control Prototyping (RCP) Toolkit on the NI myRIO device
using the NI Measurement & Automation Explorer (MAX),
as described and illustrated on the Installing RCP on the NI myRIO help page.
The issue manifests itself if the Quanser Rapid Control Prototyping Toolkit for myRIO
feature does not appear
in the myRIO software component list displayed by the
MAX's LabVIEW Real-Time Software Wizard
dialog window.
This is illustrated below.
This issue is caused by using a myRIO real-time controller that is not supported by the RCP toolkit. To correct this issue:
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