Troubleshooting on the NI cRIO Quanser Error Codes navigation bar

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Troubleshooting on the NI myRIO

This page troubleshoots some potential issues regarding successfully running a LabVIEW RCP VI on the NI myRIO device. Please review the following troubleshooting items about the Windows and myRIO system configurations before contacting Quanser's technical support, which is detailed on the Technical Support help page.

This page describes and troubleshoots the following system configuration issues:

If the NI myRIO Does Not Appear in the Measurement & Automation Explorer (MAX) Window

This issue manifests itself if the NI myRIO does not appear in the Measurement & Automation Explorer (a.k.a., MAX) window, under the Remote Systems category, as illustrated below.

Missing myRIO in MAX

To correct this issue:

Once this issue is resolved, the NI myRIO should properly appear in the Measurement & Automation Explorer window, under the Remote Systems category, as illustrated below.

Missing myRIO Target

If the myRIO 'hil.*' Shared Library Failed to Load: RCP Toolkit Not Installed on myRIO

This issue manifests itself during the process of compiling and deploying a RCP Toolkit VI to the NI myRIO device, by some shared libraries, like the 'hil.*', failing to load, as illustrated below.

Missing HIL on myRIO

To correct this issue:

If the 'Quanser RCP Toolkit for myRIO' Feature Does Not Appear in the MAX Install List: RCP-Unsupported Real-Time Controller

This issue happens during the process of installing the Quanser Rapid Control Prototyping (RCP) Toolkit on the NI myRIO device using the NI Measurement & Automation Explorer (MAX), as described and illustrated on the Installing RCP on the NI myRIO help page. The issue manifests itself if the Quanser Rapid Control Prototyping Toolkit for myRIO feature does not appear in the myRIO software component list displayed by the MAX's LabVIEW Real-Time Software Wizard dialog window. This is illustrated below.

Missing RCP in myRIO Install List

This issue is caused by using a myRIO real-time controller that is not supported by the RCP toolkit. To correct this issue:

 

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